Reproductive Endocrinology
Infertility and Gynecology

Billing Information

Patient Responsibility Statement

Know your insurance coverage. Our business Office’s goal is to be your advocate regarding payment of your bill. Each patient’s medical problems are unique and charges will vary according to the extent and nature of the services provided.

Be familiar with what your insurance company does and does not cover. You are responsible for paying any charges or balances your insurance company does not cover. Payments for co-pays and non-covered services are due at the time of visit unless prior arrangements have been made. You are responsible for paying your bill within 30 days of receiving your billing statement in the mail. Reasonable payment arrangements can be made through the billing office at (513)794-1430.

Insurance Coverage

We will file your claims to your insurance carrier. To avoid out-of-pocket expenses we encourage you to check with your insurance company to insure that you have coverage for the visit. To find out more information about your insurance coverage, and to verify Dr. Thie is a provider for your plan, please call the customer service phone number listed on your insurance card or access their website. Your human resource department at your employment may be helpful as well for more information.

We currently accept the following insurances:

  • Aetna
  • Anthem BCBS
  • Cigna
  • Health Span
  • Humana
  • Medical Mutual
  • Medicare
  • Tricare
  • United Healthcare

If your insurance plan is not listed above, you should contact your insurance company prior to scheduling an appointment. Some of the plans listed above may also have restrictions on the types of services that may be provided so we encourage you to check with your insurance plan so you do not incur any unexpected expenses. You can also contact our Business Office by calling (513)794-1430 or sending an E-mail to billing@thiemd.com to have some of your general questions answered.

No-Show / Cancellation Policy

In order for our office to provide you with the best care possible, we ask that you make every effort to keep your scheduled appointments. Good medical care and a positive doctor-patient relationship are dependent upon consistent consultation and treatment. This cannot be accomplished with frequent missed and/or no-show appointments.

If you miss an appointment or cancel with less than 24 hours notice, Dr. Jennifer L. Thie reserves the right to bill you $50.00 for each no-show or late cancellation. This fee will be your responsibility and will not be billed to your insurance company. This fee must be paid in order to schedule another appointment with our office.
We do realize that on rare occasions emergencies may arise and we will address these situations with you at the time.

In addition to the $50 fee, Dr. Thie also reserves the right to discharge you from the practice after three (3) missed appointments. A letter of discharge will be sent via certified mail. Dr. Thie will continue to provide care for thirty (30) days following receipt of the letter to allow you time to make alternative healthcare arrangements.

Infertility Patients

Our billing specialist will contact your insurance company regarding your infertility coverage prior to your first appointment. We will then send a letter providing you with the information we received about your benefits. If you have questions regarding this information, please call us before your visit. Please bear in mind this is not a guarantee of payment. Familiarizing yourself with your plan benefits and what your policy may or may not cover is your responsibility. Payment for non-covered services is expected at the time of service.

Fee Estimates

If you are interested in obtaining a fee estimate please notify the billing office by calling (513)794-1430 or sending an e-mail to billing@thiemd.com prior to your visit. We will provide you with the best estimate of the charges you may be billed at your appointment. Your actual bill may differ if we did not have all the information needed to give the estimate.

Cash Discount

We offer a 20% discount for self pay patients on some services if paid the day of service.

Methods of Payment Accepted

We accept Visa, MasterCard and Discover. Your personal check or cash is also welcome.

Key Bank offers a revolving line of credit; the Key Bank Preferred Credit Line, that can be used in our office to pay for services. Go to https://www.key.com, call (888)Key-1234 or visit your local branch.

Billing